Right of Withdrawal

Consumers have a fourteen-day right of withdrawal. You can also withdraw online via the page Withdraw from Contract.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier indicated by you, acquire physical possession of the goods. For contracts for the supply of digital content not supplied on a tangible medium (e-books), the withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Melville Brand Design GmbH, Goethestrasse 20, 80336 Munich, Germany, info@makersbible.com, phone +49 89 189 279 110) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email), or use the withdrawal function on our website. You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods to Melville Brand Design GmbH, Goethestrasse 20, 80336 Munich, Germany, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion and early expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods which are made to the consumer’s specifications or are clearly personalised.

For contracts for the supply of digital content not supplied on a tangible medium (e-books), the right of withdrawal expires once we have begun performance of the contract after you have expressly consented to us beginning performance before the expiry of the withdrawal period and have acknowledged that you thereby lose your right of withdrawal.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

– To Melville Brand Design GmbH (Makers Bible), Goethestrasse 20, 80336 Munich, Germany, info@makersbible.com
– I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the supply of the following digital content (*)
– Ordered on (*) / received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is notified on paper)
– Date

(*) Delete as appropriate.